Scale your company to the next level with AI assistants.
Put assistants to work for you: one sells and answers customers day and night, one trains your team on your company's rules, one tells you every morning what is happening across the business. You make the decisions, they do the rest.
The three assistants
One assistant for customers, one for your team, one for management.
Not just a chat on your website, but three AI assistants for your company, each with its own role. Start free with one and add the others when you need them.
For customers
Sales Assistant
Do you deliver to Lyon, and how much is it?
Customers ask the same questions every day, in the evenings and at weekends too. Reply only the next day and you risk losing the sale.
- Answers on the spot from your website and documents: delivery, returns, warranty, opening hours. It gives prices, discounts and stock exactly as you wrote them.
- Helps the customer choose and suggests the next step. The whole conversation stays in the inbox, your team's shared mailbox.
- When the answer is not in your sources or the customer asks for a person, it calls a colleague.
Result: Customers get their answer on the spot, and your team only talks to those who really need a person.
- Channels
- Website; WhatsApp, Telegram and Messenger from Pro
- Plan
- Free50 conversations a month, on your website
For employees
Team Assistant
A customer wants a return after 20 days. What do I do?
Every new employee asks the same manager the same things, and the answer depends on who is on duty.
- Answers from your handbook and procedures, citing the section of the document when there is one. It also says which discounts an employee may give, if you wrote them down.
- Talks only to the employees you added, once they open an activation link on Telegram or Viber.
- Shows you the questions left unanswered. Your answer becomes a source for next time.
Result: Fewer questions for the manager and a clear list of the rules that are missing.
- Channels
- Telegram, Viber
- Plan
- Prowith up to 10 team members
For management
Management Assistant
How much did we sell yesterday?
The numbers are in the system, but someone pulls them together by hand and they reach you late.
- Sends you the report at the time you choose, daily, weekly or monthly, as a message on Telegram or Viber.
- Answers questions about sales, revenue or orders in the chat, only from the connected data. It gives no figures that do not come from there.
- Reads from 1C, WooCommerce, PostgreSQL, MySQL or Google Sheets without changing anything. We connect and configure it for you.
Result: Your company's numbers come to you in the chat, without asking anyone for them.
- Channels
- Telegram, Viber
- Plan
- Custombuilt on your systems
Who it's for
AI chatbot for online stores, clinics, car repair shops and salons
If the answer is on your website or in your documents, the assistant can give it. Here is what customers ask in six kinds of business.
Online store
Delivery, returns, payment, prices.
Clinic or practice
Opening hours, paperwork, preparing for lab tests.
Car repair shop
Car makes, repair times, warranty.
Beauty salon
Opening hours, cancellations, treatments.
Courier and logistics
Zones, delivery rates, what can be sent.
Real estate and services
Paperwork, areas, the steps of a deal.
And for any business that gets the same questions every day.
Examples by industryHow it works
Teach it, connect it, supervise it.
Three steps. For the Sales Assistant, you need your website address, a few documents and one line of code on your site.
How it works, in detailTeach it.
In the GatPilot dashboard, add your website address and click “Read the site”, then upload PDFs, Word documents (.docx) or text. Try it in the test chat with your own questions before your customers see it.
Connect it.
Put one line of code on your site: copy it from the dashboard with the “Copy” button. From Pro, you can also put it on Telegram, Viber, WhatsApp or Messenger, again from the dashboard.
Supervise it.
Every conversation lands in the same inbox. When the assistant hands a conversation over, your team gets an email and a colleague replies to the customer from there. You can step into any other conversation at any time with “Take over”.
The difference
Why it is not “just another ChatGPT”
A generic chat answers from what it learned on the internet. The GatPilot assistant answers only from what you gave it, and says when it does not know.
| What we compare | Generic chat | GatPilot assistant |
|---|---|---|
| Where answers come from | Generic chat: What it learned on the internet | GatPilot assistant: Only your company's website, documents and texts |
| When it does not know | Generic chat: May make up a convincing answer | GatPilot assistant: Says it does not have the information and calls a colleague |
| Prices and stock | Generic chat: May give an outdated or guessed figure | GatPilot assistant: Prices, discounts and stock, exactly as you wrote them |
| Your team | Generic chat: Never learns what was said | GatPilot assistant: Sees every conversation in the inbox and takes over with one click |
| Your data | Generic chat: May end up in model training, depending on account settings | GatPilot assistant: We do not train models on your data |
Channels
On your website, Telegram and Viber: every conversation in one inbox
Customers write to you where they already are, including WhatsApp and Messenger. Employees and management get answers and reports on Telegram or Viber.
Website
The chat button on your website, with your company's name, logo and colour. You add it with one line of code copied from the dashboard.
- Who writes here
- Customers
- Plans
- FreeProCustom
WhatsApp
Your WhatsApp Business number, connected from the dashboard.
- Who writes here
- Customers
- Plans
- ProCustom
Telegram
Each assistant has its own bot. You create it in Telegram with @BotFather and paste the bot token, the access key Telegram gives you, into the dashboard.
- Who writes here
- CustomersEmployeesManagement
- Plans
- ProCustom
Viber
Here too you paste the bot token into the dashboard, one bot per assistant. A new Viber bot is requested from Viber or a partner and has its own monthly fee. That is why we recommend Telegram for the Team and Management assistants.
- Who writes here
- EmployeesManagement
- Plans
- ProCustom
Messenger
Your Facebook page, connected from the dashboard.
- Who writes here
- Customers
- Plans
- ProCustom
Data and security
Your data stays yours.
In short: where it is stored, who sees it and what we do not do with it.
Germany, EU
The database, in Germany (EU)
The database, with the text of your sources, your conversations and settings, is on a Hetzner server in Nuremberg, Germany. So that the assistant can search and answer, the text of your sources and the questions also go through the AI provider.
Each company sees only its own data
Every read from the database is limited to your company. In the dashboard, each colleague has a role: Owner, Administrator, Agent or Viewer, who can only read.
We do not train models on your data
We do not use your documents and conversations to train AI models. For every question, the assistant searches your sources and answers from what it finds.
Keys and credentials, encrypted
Your AI key (your access to the model provider), channel tokens and credentials for your systems are stored encrypted. They are never shown in full again: only the last 4 characters of the AI key are visible.
Pricing
Three plans. Start for free.
No fixed-term contract. On Pro, you pay for AI usage directly to the provider.
Compare the plans in detailFree
0 EUR
a month
Choose it if you want to see how the assistant answers your customers' real questions.
Includes
- Sales Assistant on your website
- 50 conversations a month, answered automatically
- The AI model included, no key needed from you
- 1 dashboard user and a 30-day history
- No card
Pro
19 EUR
a month
Choose it if you want the assistant on messaging apps too, not just on your website, plus an assistant that answers your employees from the company's rules.
Includes
- Sales Assistant and Team Assistant
- Website, Telegram, Viber, WhatsApp and Messenger
- Unlimited conversations with your own AI key
- AI usage paid directly to the provider, with no markup
- Up to 10 team members and 5 dashboard users
Custom
On request
setup fee and monthly maintenance
Choose it if you have a database, 1C, WooCommerce or Google Sheets and want reports from your real figures.
Includes
- All three assistants, including the Management Assistant
- The Management Assistant reads from your systems without changing anything
- Daily, weekly or monthly reports on Telegram or Viber
- 5,000 conversations a month on our model, or unlimited with your own AI key
- On request, we connect the Sales Assistant to your live data
Launch program
The first 20 companies: a free personalised setup.
Our team configures the assistant for your company. Write to us and we will tell you whether places are still available.
Write to usFrequently asked questions
What businesses ask before they start
Short answers on what GatPilot does, how to get started, what it costs and where your data is stored. Each one links to the details.
What it does
What exactly does GatPilot do?
GatPilot gives you three AI assistants that work with your company's data. The Sales Assistant answers customers, the Team Assistant answers employees from your internal rules, and the Management Assistant sends management the numbers from your company's systems.
Every conversation lands in one inbox, where a colleague can take over at any time. You start free with the Sales Assistant on your website, add the Team Assistant with Pro and the Management Assistant with Custom.
Read more: What each assistant does
Is this ChatGPT on my website?
No. The GatPilot assistant answers only from what you gave it: your website's pages and your company's documents and texts. If the answer is not there, it says it does not have the information instead of guessing.
The AI model underneath may well be one from OpenAI, Anthropic, Google or DeepSeek. The difference is everything around it: your sources, your team's inbox and the rules that tell it not to make things up.
Read more: The difference, row by row
What happens when the assistant does not know the answer?
It tells the customer honestly that it does not have the information and that a colleague will pick up the conversation right there, in the same chat. It does not make up an answer to look helpful.
The conversation passes to your team, which gets an email. A colleague replies from the inbox, and the reply reaches the customer on the channel they wrote on.
Offering to call a colleague is on by default, and you can turn it off in the assistant's settings. Even then, a customer who asks for a person gets one. Once the colleague is done, “Back to AI” hands the conversation back to the assistant.
Read more: How a colleague takes over a conversation
Which languages does it answer in?
It replies in the language the customer writes in: Romanian, Russian or English. If a message mixes languages, it picks the one most of the message is written in, and if the customer switches language, it switches too.
Your sources can be in just one language: the assistant translates the information into the language of the question. Still, it finds information most reliably when the question and the source are in the same language.
If many customers write to you in Romanian or Russian, add a version of your key pages in that language too, for example delivery, returns and opening hours.
Read more: How the assistant answers
Getting started
What do I need to get started?
For the Sales Assistant, you need your website address and a few documents, for example your delivery and returns terms.
You try it for free, with no card, before you pay for anything. In the dashboard's test chat you ask it your customers' questions and see which sources it answered from. Test conversations do not count towards the monthly limit.
When you are happy with it, you add a single line of code to your site, copied from the dashboard. If someone else looks after your site, you send them the line.
Read more: Which sources the assistant can read
Do I need to install anything?
No. The dashboard opens in your browser, and on your site you add a single line of code. Employees and management talk to the assistants on Telegram or Viber, apps they already have.
There is nothing to install for the Management Assistant either: you give us read-only access to your systems, and we do the connecting.
Read more: How to connect your website and the other channels
Data, cost and who we are
Where is my data stored, and who sees it?
The database, with the text of your sources, your conversations and settings, is on a Hetzner server in Nuremberg, Germany. Each company sees only its own data, and in the dashboard each colleague has the role you chose for them.
So that the assistant can search, the text of your sources and the questions go through OpenAI, on every plan. The answer is written by our model, or by the provider you chose if you use your own AI key. We do not use your documents and conversations to train models.
Read more: Data security in detail
What do I get for free, and when do I have to pay?
For free, you get the Sales Assistant on your website, with 50 conversations a month and no card. Above the limit, new conversations that month go straight to a colleague in the inbox, and the customer never sees a limit. No email goes out for them: you find them in the inbox.
Pro costs 19 EUR a month and adds the Team Assistant, messaging apps such as Telegram and Viber, and unlimited conversations. On Pro, the assistants answer only with your own AI key, and you pay for AI usage directly to the provider. Without a working key, conversations go to a colleague.
The Management Assistant is on Custom, priced in a quote after a call. Online payment is not live yet; we will contact you about activation and payment.
Read more: All prices and limits
Who is behind GatPilot?
GatPilot is a Topfed product, from Chișinău, Moldova. Topfed also operates BattGrade (battgrade.com).
Support comes from the people who write the code, in English, Romanian or Russian. Email us at info@gatpilot.com or call +373 60 616 128, Monday to Friday, 9:00 to 18:00 (Moldova time). We reply within one business day.
You will find the company's legal details under “Company details”, at the bottom of every page.
Read more: About GatPilot and Topfed
Didn't find your answer?Write to us
Try it today
Start with one assistant. Add the others once you see it work.
Create the Sales Assistant for free and teach it from your website and documents. Test it with your own questions before your customers see it.
- No card
- 50 free conversations a month
- Answers in Romanian, Russian and English